Provides administrative, clerical, secretarial, and general support to managers and other professionals.

May also be responsible for financial planning, recruitment and staffing.

Monthly Rate for Services in New Zealand: $4,166-$6,250 Monthly Rate for Outsourced Services in the Philippines (in NZ$): $543-$829 Your Total Monthly Savings: $3,623 - $5,421

Personal assistants may do some or all of the following:

• Keep managers' diaries, including making their appointments and travel arrangements
• Take messages, answer queries, and screen telephone calls and visitors
• Arrange meetings and conference calls
• Take minutes and dictation
• Research, prepare, and format emails, letters, reports and other documents
• Prepare monthly reports, budgets, financial data, and presentations
• Manage projects or junior staff

Office managers are responsible for a range of tasks that make an office run smoothly, including administrative duties, staff supervision, and financial work.

Monthly Rate for Services in New Zealand: $4,166-$6,666 Monthly Rate for Outsourced Services in the Philippines (in NZ$): $1,314-$1,600 Your Total Monthly Savings: $2,852-$5,066

Office managers may do some or all of the following:

• Supervise and plan the work of other administrative staff
• Interview and train staff
• Manage budgets, accounts, payroll, and prepare financial reports
• Ensure the office meets health and safety requirements
• Manage facilities and supply ordering
• Respond to customer enquiries
• Organise meetings, manage events, and take minutes
• Maintain records, computer files, databases, and websites

Executive assistants help the executive for whom they work with tasks such as scheduling; reviewing, prioritising, and responding to emails; answering and returning phone calls; organising documents; maintaining records; taking notes at meetings, and any other administrative tasks that help the executive perform their job.

Monthly Rate for Services in New Zealand: $4,583-$7,083 Monthly Rate for Outsourced Services in the Philippines (in NZ$): $657-$943 Your Total Monthly Savings: $3,926-$6,140

Common executive assistant responsibilities:

• Manage scheduling for company executive(s)
• Draft, review, and send communications on behalf of company executive(s)
• Organise and prepare for meetings, including gathering documents and attending to logistics of meetings
• Answer and respond to phone calls, communicate messages and information to the executive(s)
• Prioritise emails and respond when necessary
• Coordinate travel arrangements
• Maintain various records and documents for company executive(s)

Administrators perform a range of administrative tasks to make sure an organisation runs efficiently.

Monthly Rate for Services in New Zealand: $3,750-$6,250 Monthly Rate for Outsourced Services in the Philippines (in NZ$): $514-$714 Your Total Monthly Savings: $3,236-$5,536

Administration officers may do some or all of the following:

• Organise meetings, prepare agendas, and take minutes
• Create, oversee, distribute, and file - correspondence and documents
• Monitor and maintain equipment and supplies
• Prepare and track budgets, pay bills, and do banking and invoicing
• Project or database management
• Research, records management and filing

Sales support provides administrative support to sales teams. Their duties include answering the phone and replying to emails, scheduling appointments, keeping sales records, and preparing sales contracts and agreements. They may be required to research potential customers and sales strategies.

Monthly Rate for Services in New Zealand: $4,166-$6,250 Monthly Rate for Outsourced Services in the Philippines (in NZ$): $571-$829 Your Total Monthly Savings: $3,595-$5,421

Roles & Responsibilities included, but not limited to:

• Providing administrative and analytical support to the sales team members
• Creation and management of customers, leads, and sales records in CRM
• Preparation of materials for site visits by Sales team
• Entering on-site measurement scopes into pricing schedule
• Online measurement of additional elements for projects
• Creation of project-specific materials for operations team and team leaders (Visual and Video)
• Coordination with sales team to arrange and review site visits and pricing by sub-contractors
• Creating and formatting project-specific proposals for clients
• Processing of job details and assisting handover from Sales to Operations team for completion
• Full delivery of designated client projects (small projects & variations) from request-for-service to handover to Operations team for completion
• Pro-active liaising and account management with customers
• Note taking during client meetings, summarising, and actioning tasks
• Effective communication and coordination with - Project Delivery Leaders
• Processes and tasks review

Responsible for recruitment advice, performance management and pay, wellbeing, training and development, employment relations, and policies for the staff of an organisation.

Monthly Rate for Services in New Zealand: $5,417-$6,250 Monthly Rate for Outsourced Services in the Philippines (in NZ$): $714-$857 Your Total Monthly Savings: $4,703-$5,393

Human resources administrators may do some or all of the following:

• Deal with HR queries from management and staff
• Advise and train managers on recruitment and selection strategies
• Advise on staff career development or training needs
• Negotiate terms and conditions of employment with staff
• Review and update job descriptions
• Develop and assist with recruitment campaigns
• Review and update HR policies so they are in line with current legislation
• Provide advice on employment legislation and health and safety regulations

Telemarketers promote and sell goods or services by telephone.

Monthly Rate for Services in New Zealand:: $5,000-$7,600 Monthly Rate for Outsourced Services in the Philippines (in NZ$): $429-$543 Your Total Monthly Savings: $4,571-$7,057

Telemarketers may do some or all of the following:

• Take or make calls to sell goods and services to customers
• Explain the product or service they are promoting to customers
• Persuade customers to upgrade their existing service
• Ask people to pay their bills
• Keep and update records of sales and customers
• Make appointments for sales representatives
• Follow-up on telephone messages left by customers
• Gather information about customers and conduct polls or surveys

Call centre workers answer enquiries and provide or organise help for those who contact them. They may also deal with customer complaints, or sell goods or services.

Monthly Rate for Services in New Zealand: $4,583 Monthly Rate for Outsourced Services in the Philippines (in NZ$): $571-$714 Your Total Monthly Savings: $4,012

Call centre workers may do some or all of the following:

• Resolve customer enquiries and complaints
• Provide information, advice, or appointments to people who contact an organisation
• Forward enquiries to relevant departments
• Follow-up enquiries by sending information
• Ring customers to promote products or services
• Conduct surveys
• Provide feedback about customer experiences to managers

Information technology (IT) helpdesk/support technicians set up computers and other IT equipment and help prevent, identify, and fix problems with IT hardware and software.

Monthly Rate for Services in New Zealand:: $4,583-$6,250 Monthly Rate for Outsourced Services in the Philippines (in NZ$): $629-$714 Your Total Monthly Savings: $3,954-$5,536

IT helpdesk/support technicians may do some or all of the following:

• Identify and solve computer software, hardware and website problems
• Analyse user problems and suggest how to prevent future problems
• Assemble, install, and test computer software, networks, and servers
• Update and repair equipment
• Keep records of software and equipment

Tier 2 support team members are the folks responsible for handling technical escalations and more advanced inquiries that are beyond the skills or knowledge of your first level customer service representatives.

Monthly Rate for Services in New Zealand: $5,000-$6,666 Monthly Rate for Outsourced Services in the Philippines (in NZ$): $800-$1,000 Your Total Monthly Savings: $4,200-$5,666

Marketing assistants support the marketing team with planning, executing, and tracking marketing programs, and with the development of new marketing strategies.

Their responsibilities may include analysing data to monitor campaigns and evaluate results, creating, and managing the production of marketing collateral, helping with the organisation of events, and providing project-specific administrative support.

Monthly Rate for Services in New Zealand: $4,166-$5,833 Monthly Rate for Outsourced Services in the Philippines (in NZ$): $400-$543 Your Total Monthly Savings: $3,766-$5,290

Responsibilities for Marketing Assistant may include some or all of the following:

• Support the marketing team with planning, implementing, and monitoring marketing campaigns
• Assist with the production of marketing materials and collateral
• Help organise and coordinate marketing events such as conferences, webinars, and trade shows
• Evaluate data and create reports on key metrics in order to monitor campaign efficiency and analyse trends
• Write and edit content for different platforms such as social media, website, and press releases
• Provide administrative and project support for a variety of marketing programs and campaigns

Graphic designers create artwork or designs for published, printed, or electronic media such as magazines, brochures, television advertisements, and websites.

Monthly Rate for Services in New Zealand: $4,166-$7,500 Monthly Rate for Outsourced Services in the Philippines (in NZ$): $400-$1,085 Your Total Monthly Savings: $3,766-$6,415

Graphic designers may do some or all of the following:

• Discuss project requirements with their client
• Discuss the project with colleagues
• Develop design ideas by researching and brainstorming with colleagues
• Prepare sketches, instructions, and layout diagrams
• Create designs for different media
• Suggest production methods, materials, and costs
• Show design ideas to the client
• Receive client feedback and alter the design accordingly

Monthly Rate for Services in New Zealand: $5,000-$7,500 Monthly Rate for Outsourced Services in the Philippines (in NZ$): $685-$1,085 Your Total Monthly Savings: $4,315-$6,415

Responsible for a variety of tasks relating to the management of properties in a portfolio:

• Advertising properties
• Property viewings
• Processing applications
• Preparing tenancy documents
• Compliance
• Answering office phone
• General office administration
• Prepare submission documents then follow the process through which will involve organising signage, advertising, photography
• Work closely with the agent and their associate to ensure every campaign runs smoothly and the buyers and vendors are communicated with regularly and professionally
• Ensure all materials are ready for open homes
• Vendor reporting
• Social media and personal promotion marketing
• Using the CRM system to manage the campaigns

Plan and draw the technical details for building and repairing roads, bridges, buildings, and other structures.

Create drawings and make models of building structures, research construction materials, and assist with building consent processes.

Monthly Rate for Services in New Zealand: $5,000-$7,500 Monthly Rate for Outsourced Services in the Philippines (in NZ$): $685-$1,085 Your Total Monthly Savings: $4,315-$6,415

Technicians may do some or all of the following:

• Make detailed drawings and build models of building structures
• Interpret sketches and project instructions
• Research building materials
• Check that drawings comply with statutory and regulatory building requirements
• Assist with consent processes
• Coordinate with other building professionals and deal with clients